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Warranty Administrator

Wrecclesham, Surrey
£23,000 to £25,000
Job Type
9 Jun 2022
Greenshields JCB was established in 1996 as the South East of England's premier dealer of JCB Construction and Industrial machinery. Today, we are recognised as one of the world's largest JCB dealers and have an acknowledged wealth of experience across all of our business sectors.
We have an exciting opportunity for someone looking for a new challenge, to work within our busy Service Team.
Summary of Role
The ideal canidate will be somone who has an excellent attention to detail and feels comfortable vetting multiple job cards daily for submission to JCB. Warranty knowlege is not essenitial but may help when communicating with both Service Controllers and Engineers to ensure details are fully present and correct at time of claim.
Warrnaty administartors will neeD to monitor the claim status, providing additional information as required to JCB and advising on rejections and queries promptly to Warranty Manager.
Key Responsibilities
* Review warranty job cards and process claims accordingly.
* Check all warranty claims for accuracy.
* Liaising with relevant personnel to ensure claims are processed on a timely basis.
* Ensuring that all outstanding claims are chased where applicable.
* Ensure all paperwork is tied up efficiently and effectively.
* Input detailed information regarding the parts and faults connected with claims.
* Answer all communication with JCB in a prompt and thorough manner where applicable.
* Provide additional administrative support as needed.
* Ensure compliance with corporate policies and procedures
* Present a professional image at all times.
* Carry out all work practices in line with the Company Health and Safety Policy.
* Meet and exceed customer expectations whilst maintaining profitability.
* Contribute to overall success of Greenshields JCB Limited through teamwork and good communication within the Company.
* Maintain high standard of cleanliness and house keeping
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  • Job Reference: 619964452-2
  • Date Posted: 9 June 2022
  • Recruiter: Greenshields JCB Ltd
    Greenshields JCB Ltd
  • Location: Wrecclesham, Surrey
  • Salary: £23,000 to £25,000
  • Bonus/Benefits: Pension & Healthcare
  • Sector: Administration
  • Job Type: Permanent