UX / CRO Lead - Central Manchester with WFH
Key skills - UX, User experience, Analytics, CRO, digital customer journey, data analytics
I'm working with a very established agency based in the centre of Manchester, who are in the process of setting up a new client services team. They are looking to recruit an experienced UX / CRO Lead, with a data analytics background, who will take overall responsibility for delivering world class customer journeys across all digital platforms to drive customer experience and conversion rates.
As the UX / CRO Lead you will work closely with the brand, design and digital teams to develop UX and CRO strategies and roadmaps, to ensure an industry leading customer experience across all brand, websites and digital applications.
We are looking for an individual with previous experience analysing and understanding customer journeys, UX design, CRO and analytics. Customer conversion is a key metric and your role will be to ensure that conversion metrics such as engagement, orders and retention are as high as possible.
As a UX / CRO Lead, you'll need to have a background in digital analytics, CRO/CX/UX, be familiar with google analytics, customer journeys, digital roadmaps and conversion optimisation.
If you'd find a challenge being the first person in this newly created role, please get in touch with .com
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