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Transport Administrator

Downham Market, Norfolk
£11.76 Per Hour
Job Type
9 Jun 2022
Role Overview
We currently have an exciting opportunity for 1 x Transport Administrators to join our team based in our site Wissington Norfolk.
The Transport Administrators are to assist the Transport Operations department with administration duties and ensure operational efficiency. To ensure all targets are met and to enhance contract profitability, whilst maintaining excellent customer focus and ensuring a safe working environment is maintained. You will work within a busy transport department and will be responsible for a wide variety of administration tasks including finance and learning the transport system. Dealing directly with our suppliers and working within a fast-paced environment within the team.
How will you contribute?
* Health and Safety
* Primary interface between Transport Planners and our customers
* Daily communication with customers, suppliers and employees
* Management of the customer experience from order to invoice
* Maintenance of the haulage availability mechanism
* Agreeing delivery timescales with the customer
* Proactive communication of delivery issues to our customers
* Provision of ETA's and resolution of live delivery issues
* Processing and management of additional haulage charges from customer agreement to payment recovery
* Updating customer sales ordering system
* POD requests
* KPI reporting
Their 18 1 postions 14.00 to 22.00 Monday to Friday
- Key Skills
* Have the ability to work to strict deadlines and targets.
* Have the ability to demonstrate good interpersonal and people management skills.
* IT skills
* Customer Service skills
- Experience
* Good commercial awareness and a commitment to providing customers with the highest standards of service.
* A proven track record in a logistics/admin/face paced service driven background.
* Experience of working and communicating with large teams of people
- Qualifications
* A good standard of education and a strong work ethic coupled with the ability to operate effectively within a team environment
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  • Job Reference: 619965158-2
  • Date Posted: 9 June 2022
  • Recruiter: Phoenix Personnel Ltd
    Phoenix Personnel Ltd
  • Location: Downham Market, Norfolk
  • Salary: £11.76 Per Hour
  • Sector: Transport & Logistics
  • Job Type: Contract