Advancing People have an excellent trainee position working for a local insurance company. The right candidate will have an excellent attitude, good people skills and have the desire to train and progress.
ROLE PURPOSE:
Technicians are assigned to an Operating Entity and are responsible for providing technical administration support to broking staff within dedicated Business Units of the Operating Entity. A Technician will be allocated to a team of Technicians who provide specialist support organized around specialist lines of insurance.
They will ensure that their responsibilities are completed in accordance with applicable Company/Group policies.
KEY ACCOUNTABILITIES:
Planning/Reporting:
- Under the direction of line manager and senior colleagues, determines priorities and activities to achieve business and personal goals
- Meets agreed targets
- Manages assigned projects and contributes to other projects as required
- Provides relevant management information to senior managers as required
Technical:
- Assists in the creation of comprehensive client and broking documents
- Processes slips, quotes, indications and endorsements
- Performs technical duties (including data entry, credit control, chasing subjectivities)
- Keeps informed of all regulatory and legal changes which impacts on the job role
- Ensures up to date records are maintained at all times on the Company systems
- Responds appropriately to urgent issues as they arise
Environment, Customer Focus and Relationships:
- Develops strong relationships with their Business Units
- Develops strong relationships with clients as appropriate
- Deal with incoming enquiries from clients, insurers and third parties as appropriate
- Deal with client renewals and mid-term adjustments as appropriate
- Responds to the clients(both internal and external) requirements as appropriate
- Behaves with all clients (both internal and external) fairly and ethically
- Shares information that could be beneficial to the Operating Entity/Group
Knowledge/Experience
- This is an entry level role and full training will be provided. It is not anticipated that the job holder will have knowledge of insurance, but an interest/understanding of this type of work would be a distinct advantage
- Preference will be given to applicants who have worked in Insurance or a customer facing environment
Skills/Behaviours
- Attention to detail with ability to produce accurate documentation
- Ability to work effectively within a team
- Prioritisation and organisational skills
- Self-motivated
- Ability to communicate effectively, both verbally and in writing, with internal and external stakeholders
- Willingness to study for professional examinations
- Excellent organisational skills
- Confident communication both written and verbal
Advancing People - Recruitment Specialists
Advancing People Ltd is an Equal Opportunities Employer and acts as both an Employment Business and Employment Agency.