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TOTEX Cluster Support

Middlesbrough, Yorkshire
Job Type
14 Oct 2021
TOTEX Cluster Support

Starting salary from £21,000

Up to 5% bonus

18 months fixed - term contract

Location: Cannon Park, Tees

Why Work at NGN?

At Northern Gas Networks, we are a community. We provide a supportive and fun working environment in our spacious offices with onsite parking provided. We embrace creativity and innovation as well as offering a range of learning and development opportunities to progress your career.

Since we started operating in 2005, We have led the way as one of the most cost-efficient of the UK's eight gas distribution networks, reliably delivering gas to over 2.7 million homes and businesses.

Our 'dream' is to become the UK's most loved, admired and respected company, and we aim to do this through an empowered team that is 'mind-blowingly great!'

Equality, Diversity and Inclusion:

We value equality, diversity and inclusion at NGN and this is embedded in everything that we do. We will be delighted to hear from a diverse range of applicants, so we can continue to grow our mind-blowingly great team of people. ?

We are proud to support the Armed Forces Covenant, helping ex-services personnel back into employment, as well as being members of WISE (Women in Science and Engineering) and we are committed to delivering our 'Opportunity Action Plan' having signed the Social Mobility Pledge campaign, whereby we will establish our business as a 'force for good' in the communities that we serve.

If you require adjustments to support in your application, we want to hear about how we can help. Any applicants that require reasonable adjustments throughout the selection process/ further flexibility are able contact us directly to inform us of any additional support that is required.

If you require adjustments made to the standard interview process (e.g. a working interview or a different interview format) then please contact the Recruitment Team:

Role Purpose:

NGN have an exciting opportunity for a TOTEX Cluster Support at our Cannon Park depot.

We are looking for strong administrator to work within our depots by offering key support to the Planning team. You will facilitate all planning requirements for job creation, noticing and project closure in relation to our gas sites. This role will see you delivering a first-class service working with internal and external stakeholders, so communication skills are essential!

Key Accountabilities and Responsibilities:

Raising projects in our SAP system based on project designs for noticing and commercial requirements

Raising, updating and reporting of NRSWA notifications to Highway Authority (or private road owners) within required timescales within SAP / Insight

Liaising with Planners to ensure all customer notification letters are issued for all works

Having daily discussions with Site Managers to monitor progress of works, update and circulate the daily whereabouts report

Producing project files for Site Managers and teams (electronic & paper copies)

Monitoring the validity of the project safe dig prints and refresh as required

Data capture of project e-packs for mains and services

Issuing NRSWA registration details into SAP following project closure

General office administration

Qualifications required (essential)


Strong background in a busy office environment

Excellent communication skills both verbal & written

Strong IT skills including Microsoft Excel and Word

Ability to prioritise multiple tasks and work to deadlines

Attention to detail and focus on quality is essential

Be a team player with a 'can do' attitude


Experience of working in utilities environment

SAP/Insight knowledge

Knowledge of gas or NRSWA legislation

What we Offer You:

A competitive salary of £21,000 per annum

Free onsite parking

Up to 5% bonus (dependent upon achievement of set targets)

25 days annual leave (plus recognised bank holidays and 2 half days over the Christmas period)

SSP for first 7 calendar days then occupational sick pay

A generous stakeholder 5/10 pension scheme

Flexible benefits and salary sacrifice options... from discounts on a variety of UK attractions, gym membership, restaurant discounts, experience days...and exclusive NGN discounts and much more!

An array of fantastic family- friendly policies such as 6 weeks' paternity leave (for eligible employees) and 6 months' full pay for employees on maternity leave (for eligible employees), as well as shared parental leave and many more.

Our values are at the heart of what we do. In addition to your key responsibilities, you will incorporate these into the daily life of your role.

We are…





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  • Job Reference: 397072339-2
  • Date Posted: 14 October 2021
  • Recruiter: Northern Gas
    Northern Gas
  • Location: Middlesbrough, Yorkshire
  • Salary: £21,000
  • Bonus/Benefits: Up to 5% bonus
  • Sector: Engineering
  • Job Type: Contract