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Technical Analyst

Location
Leeds
Salary
£20,000 to £23,000
Job Type
Permanent
Posted
19 Jul 2021

An exciting opportunity has become available for a Technical Analyst with this large Food Manufacturing facility

Main responsibilities are-

  • Logging customer complaints.
  • Contacting stores to obtain traceability for customer complaints and arrange collection of product or return of foreign bodies if required.
  • Monitoring, compiling and maintaining systems for complaint investigations and responses.
  • Ensuring customer complaints are displayed on KPI boards monthly
  • Completion of data required for the complaint reduction plan and ensuring minutes are taken in the meetings.
  • Completion of all customer KPI reports.
  • Completing of CAREs and STARs reports.
  • Completion of all internal KPI reports (board report, monthly KPI, weekly KPI, morning meeting weekly report)
  • Collation and trending of micro and chemistry results on a weekly basis, and ensuring any failures are rested and reports updated with further results
  • Completion and distribution of all trending reports (micro and chemistry) to the management team.
  • Completion of departmental reports as and when required
  • Completion of paperwork and procedural updates and issuing to the relevant departments.
  • Ensuring all technical data bases for reporting are in place, up-to-date at all times and where possible the systems are improved.
  • Supporting and collating information as required for any customer visits, internal or external audits.
  • Ad hoc projects and duties as appropriate.

 

Hours of work- Monday- Friday 8am- 5pm (however flexibility around core working hours is essential)

 

Applicants must have great communication and organisational skills with sound pc skills ( Microsoft Office Word, Excel & Power Bi) with the ability to build positive relationships, promote good morale, work as a team player and have cooperation within the team.

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Details

  • Job Reference: 00000269-1
  • Date Posted: 19 July 2021
  • Recruiter: Magenta Recruitment Ltd
    Magenta Recruitment Ltd
  • Website: https://magrec.co.uk/
  • Location: Leeds
  • Salary: £20,000 to £23,000
  • Sector: Construction, Engineering, Hospitality & Tourism, Manufacturing Operations, Retail & Consumer Products, Trades & Services
  • Job Type: Permanent