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Sales Support Administrator

Gosport, Hampshire
Job Type
2 Sep 2022
SALES SUPPORT /ADMINISTRATORSalary: Up to £23000 plus fantastic company benefitsLocation: Fareham /GosportHours of work: Monday to Friday core working hoursDynamite recruitment is currently working in partnership with a very well-established business who are based in the Fareham and Gosport areaDue to huge growth our client is looking to expand the business ready for a busy 2022 and is now looking for a Sales Support Administrator to join the businessAs a Sales Support administrator you will be responsible for supporting the senior Sales and Account management team in the day-to-day management of their clients.Working within the Operations team, your role is to fully support them with administration duties and to help to develop and build a strong partnership/relationship with their customer base and delivering outstanding customer service. Working closely with internal departments is a must to make sure that any forward planning is successful and to ensure that you meet the client's needs / deadlinesAs a Sales Support Administrator you will be responsible for the following: Attending Customer Meetings virtually and on site to support the Sales and Account managers To act as a point of contact in the offices to assist the clients with their needs To assist in processing customer quotes To keep track of customers orders Efficient Filing of terms and all other Customer information To manage the administration for new client accounts Liaison with internal departments to manage customer requirements Attending Monthly Forecasting meetings Assist with exhibitions and trade shows Sending of sales material both on and offline Order Processing & managing queries TO manage the Transportation of goods To manage customer enquiries via email and on the telephone Liaison with Purchasing Team to manage stock levels Making sure that delivery deadlines are achieved and if not are communicated effectively to your customer Working with Supply Chain Team closely To work with Marketing to manage marketing materials Ensuring that your customer orders and queries are prioritised and understood by all involved, taking ownership for delivering outstanding Customer Service through to final resolution / successful delivery of service To work to SLA agreements Investigating, raising, Logging and Monitoring Credit and Debit Notes for approval/authorisationThe Ideal Sales Support Administrator will have / be Experience as an Administrator/Co-Ordinator Excellent attention to detail Experience in managing multiple things at once - multitasking Excellent communication skills, clear and concise in both verbal and written communication The ability to gather key information and identify the root problem along with proving a solution Be comfortable in managing projects and juggling multiple tasks Have excellent interpersonal skills and the ability to work well within a team setting. A quick learner who can process lots of information and prioritise action The ability to create, maintain and develop relationships across internal and external contacts Have a flexible approach, be highly organised and process driven Strong in using Microsoft word and excelTo be considered for this position please submit your CV ImmediatelyINDDYN
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  • Job Reference: 702711230-2
  • Date Posted: 2 September 2022
  • Recruiter: Dynamite Recruitment Solutions Ltd
    Dynamite Recruitment Solutions Ltd
  • Location: Gosport, Hampshire
  • Salary: On Application
  • Sector: Call Centre / Customer Service
  • Job Type: Permanent