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Returns Team Leader

Nottingham, Nottinghamshire
£22,000 to £26,000
Job Type
2 Sep 2022

We have an exciting opportunity for a Returns Team Leader to join our returns team here at a busy Warehouse based in Colwick, Nottingham. As a Returns Team Leader - you will carry out defined tasks within the returns operation to ensure that the department targets are achieved, that all customer returns are received, checked and processed within agreed time lines whilst ensuring correct internal processes are followed.What can you expect from the role?As a Returns Team Leader you will be responsible for driving targets and supporting the Returns Administrators on the day to day operations of the Returns Team by ensuring that the team is working as efficient as possible to maintain the 5 star service that our customers deserve to receive. You will also be responsible for: Ensuring data is logged accurately by the team, including returns trend analysis and feeding findings back to the relevant department. Working across departments and other managers to develop and implement new initiatives and process improvements Maintaining high levels of stock control by ensuring that returns are stored in a traceable location and any stock that is able to be resold is returned to the Goods In team on a timely basis for processing back to stock. Ensuring a smooth running of the department, in the form of managing the systems and personnel to ensure returned orders are kept flowing. Identifying and communicating any actual or potential problems, which may result in the work flow not being achieved within agreed service level targets.You can expect a busy but high achieving environment with a purpose, culture, and values to match, where everyone is working towards the same goal: creating joy for our colleagues and customers.About youWe are looking for an individual who has excellent communication skills, a confident approach to people management and the ability drive results. You will need to have a good understanding of Microsoft products.We know you matter and that is why it is our commitment to make this a job you enjoy by recognising your achievements and encouraging you to be involved in shaping our success. Our game changing leaders will support your career with excellent training and development opportunities, there are limitless horizons.40 hours per week based on a rotating shift pattern that will include some weekend work.Salary for this role is £22k to £26k dependant on experience.Please apply with your C.V. and call our friendly team on

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  • Job Reference: 702711161-2
  • Date Posted: 2 September 2022
  • Recruiter: Gi Group
  • Location: Nottingham, Nottinghamshire
  • Salary: £22,000 to £26,000
  • Sector: Executive Positions
  • Job Type: Permanent