Performance Officer - North London Borough
We are recruiting on behalf of a large London Borough who are looking for a dynamic and motivational Performance Officer to join their team.
This is an exciting opportunity to contribute towards the continued improvements of one of London's most visionary local authorities and its performance-focused culture.
You will be immersed in an environment of performance, audits, and risk where your skills in communication, problem solving, and can-do attitude will be drawn upon to help deliver the department's contractual responsibilities, local projects and improvements to the service.
What you will be doing:
" Collating and authoring performance reports for a variety of stakeholders
" Delivering performance updates at meetings with colleagues and managers
" Monitoring performance indicators to minimise risk of underperformance
" Maintaining the risk register
" Delivering risk updates at meetings with colleagues and managers
" Maintaining and developing the audit programme & corrective action register
" Supporting colleagues and managers before, during and after internal and external audits
" Carrying out internal spot-checks and audits and publishing findings and recommendations
" Delivering audit updates at meetings with colleagues and managers
" Conducting performance and risk analysis and proposing service improvements
" Leading on and contributing to special projects as required
" Engaging with stakeholders to promote and develop a performance-focused culture
" Supporting the Business Manager to deliver excellence in performance
" Assisting in the service improvements of the department through data collection and analysis on occasion in collaboration.
The successful applicant will possess:
" Excellent verbal and written communication skills
" Excellent mathematical understanding
" Experience with Microsoft Word, Excel and Outlook
" Ability to identify problems, establish causes and propose solutions
" Ability to write reports describing achievements, challenges, plans and outcomes
" Ability to understand complex technical data and documents
" Ability to explain complex situations to the uninitiated in simple terms
" Ability to research unfamiliar topics and gain knowledge from subject matter experts
" Ability to critically assess data and written reports ensuring accuracy
" Ability to challenge established ways of working and propose alternatives
" Ability to prioritise and plan to tight and often conflicting deadlines
" Initiative to seek out opportunities for improvement and explain potential benefits
" A can-do attitude when supporting colleagues and managers during busy periods
" An inquisitive mind and a desire to find and fix problems
It would be a bonus, but is not essential to have experience working in either a highways, local authority, performance, audit, risk or contract delivery environment. Along with a proven track record of delivering positive outcomes.
What's in it for you?
A competitive basic salary up to 41,000.
23 days holiday (rising to 25 after 2 years' service and 27 after 5 years) with the opportunity to buy extra leave
Company matched pension, life assurance, a cycle2work scheme, 15 weeks' fully paid maternity, adoption, shared parental leave and much more.
Voluntary benefits designed to suit your lifestyle - from discounts on retail and socialising, to health & wellbeing, travel and technology throughout London and the wider UK.
What to do to apply
Contact Doug Smith of Vertical Recruitment on (phone number removed) or email (url removed)