Are you an experienced Account Manager with a proven track record & expertise in the area of account management, client retention and customer satisfaction?
Do you have previous experience in account management ideally working in a fleet management or similar industry sector?
Are you interested in joining a highly professional ambitious and rapidly expanding services company in the Surrey area in a challenging & rewarding account management role that attracts an excellent remuneration and benefits package?
Our client is a leading services provider within the fleet management industry looking for an Account Manager to play an important role in the forward progress of the organisation. The Account Manager will be accountable for the overall retention, management and service delivery of a portfolio of new and existing contracts. They will be required to maximise levels of client satisfaction and contract revenues through proactive operational and strategic relationship management as well as manage, support and monitor a team of account management staff in ensuring client service levels are consistently at the highest possible. The key areas of responsibility are outlined below:-
Managing a team of staff in order to control the day to day service delivery of vital contracts
Supporting the account management team in client based support
Cultivate client relationships
Performance maintenance and reporting
Client communication
Identifying new business opportunities
Optimisation of service levels
Maximise contract revenues
Contract retention and extension
Performance reporting
Up-selling
New contract implementation & reporting
People performance
Provision of management reports and contract performance data
Improvement of customer service delivery
This exciting new role is based in the organisations Surrey Head Office and applications are especially invited from applicants with a proven track record in account management ideally within a fleet management or similar sector with well developed commercial & supervisory abilities
Interested?
If you are interested in applying for this unique opportunity to join an extremely professional and forward thinking organisation then please forward your CV now for full details and immediate consultation.
