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IT Technical Services Engineer

West Midlands
£29,000 to £32,000
Job Type
9 Jun 2022
Jobandtalent are recruiting for IT Technical Services Engineer role based in Walsall with travel to
our UK based sites.
About our Business Model
Jobandtalent is the leading on-demand staffing marketplace in Europe and LATAM that is disrupting
the traditional staffing sector. Jobandtalent has successfully digitalized the whole staffing experience
including sourcing, interviewing, hiring, clocking and payroll. Creating novel AI solutions to automate
parts of the process and make the best possible decisions.

As a IT Technical Services Engineer you will need to:
●Have previous experience in a similar role
●Hold a full and clean UK driver's licence
●Have the ability to manage own workload
●Have a flexible approach to work
●Be comfortable in an ever-changing environment
●Travel to sites occasionally situated all over the UK.
With strong interpersonal skills, you will have experience and knowledge of the following:
●Repairing and configuring PC's.
●Imaging PC/Laptops for deployment to new sites/users
●Windows 10 Troubleshooting
●Windows Server 2008/2012/2016/2019 administration and Active Directory administration including group policies.
●Google Suite Administration including Multi Factor Authentication setup using OKTA
●Local and Wide Area Network troubleshooting and administration of routers and firewalls.
●Administration of Avaya Telephone Systems.
●Previous experience of Storage Area Networks and VMWare ESX Server would be an advantage including any experience with Amazon Web Services/EC2
●Take ownership of Support Tickets on FreshService ensuring they are actioned and updated regularly

Role of a IT Technical Services Engineer:
The successful candidate will be responsible for maintaining sites servers and desktops. Reporting to
the IT Manager, you will be responsible for the diagnosing and suitable resolution of IT issues,
installing new equipment and providing technical support.
●To provide a quality and responsive service across Jobandtalent UK Ltd by providing IT Technical support to the whole business within the UK.
● Flexible attitude to the duties that are required, with responsibility for covering absence and holiday.
● Ability to multitask, adapt to and perform successfully in a fast-paced diverse environment.
●Have a hands-on approach to day-to-day requests from sites and departments and will be responsible for maintaining sites servers and desktops.
●You will be responsible for the diagnosing and suitable resolution of IT issues, installing new equipment and providing technical level 2 support.
●You will handle day-to-day operational issues (desktop / server / network infrastructure) and new site installations.
●You will be involved in the planning and performing of system upgrades, imaging, anti-virus and installations of workstations, servers and peripherals.
●Providing remote support to users either remotely and over the telephone
●Administration of Avaya Telephone Systems.
●Administration of SonicWall Firewalls and other VPN Appliances.

Benefits of working with us as a IT Technical Services Engineer:

The chance to make an impact in one of the fastest growing start-up companies in Europe.
25 days Annual Leave + bank Holidays
A company passionate about diversity and inclusion
A competitive salary + variable compensation
Remote & Flexible working hours.
Birtholiday- Paid Day off for your Birthday.
Cycle to work scheme*
Pension scheme contribution
Private Medical Insurance with Vitality*
Employee Assistance Programme provided by Vitality*

If you are looking to contact our onsite team, please visit the site locator on our website.

Single Resource do NOT charge any fees for our services.

Single Resource Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers
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  • Job Reference: 619965904-2
  • Date Posted: 9 June 2022
  • Recruiter: JobandTalent
  • Location: West Midlands
  • Salary: £29,000 to £32,000
  • Sector: HR / Recruitment
  • Job Type: Permanent