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Insurance Claims Handler

Sidcup, Kent
Job Type
2 Sep 2022

Julie Rose Recruitment are looking for a confident Case Handler to join their client in Sidcup. The right individual will have experience in insurance claims and excellent customer service skills.

This Case Handler position is within a friendly local company that offers free onsite parking.

Hours: 8:30am - 4:00pm

Main Duties for the Case Handler:

  • Collecting accurate information and documents to proceed with analysing a personal effect insurance claim made by a policymaker
  • Guiding policyholders on how to proceed with the claim
  • Monitoring the progress of the claim
  • Investigating potentially fraudulent claims
  • Handling any complaints associated with the claim
  • Liaising throughout the insurance claim with claimants, Insurers etc.
  • Evaluating claims for reasonableness and recoverability under the subject policy in accordance with required claim practices and procedures
  • Ensuring the customer is treated fairly and they receive excellent service in accordance with industry and company guidelines

Person specification for the Case Handler:

  • Minimum two years experience of handling insurance claims from beginning to settlement
  • Good organisational and numeracy skills
  • Knowledge of Microsoft Office programs
  • Able to integrate within a team and able to work on your own initiative
  • Friendly and helpful approach

The Case Handler role is based within a well-established company offering desirable working hours and good career progression.

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  • Job Reference: 702711423-2
  • Date Posted: 2 September 2022
  • Recruiter: Julie Rose Recruitment
    Julie Rose Recruitment
  • Location: Sidcup, Kent
  • Salary: £25,000
  • Sector: Banking & Financial Services
  • Job Type: Permanent