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Infrastructure Manager

Merton, London
£70,000 to £80,000
Job Type
9 Jun 2022
Infrastructure Manager is required by Logic Engagements to work for our market leading financial services client based in Wimbledon, South West London (hybrid working - circa 2 to 3 days in the office)

The scope of the role will be to lead and manage a team of circa 8 infrastructure engineers who are responsible for supporting our clients network, Server, storage and cloud infrastructure.

The roles key responsibilities of the position are to:

* Management of the team of Cloud Infrastructure engineers whose primary remit is to support our clients infrastructure and cloud services.

* As the Infrastructure manager, be responsible for ensuring platforms are supported for the following services that underpin the business capabilities, Cloud Based services ( AWS , Azure, SAS, PAS, IAS )and internally managed systems with Infrastructure and Networking.

* Managing BAU support

* License Management - Understand Licensing, manage licenses

* Budget Management - Own the operational budget for the area, with knowledge of OPEX and CAPEX

* Maximize team efficiency and throughput - with special reference to technical excellence, knowledge sharing, and people management. Ensuring tickets are resolved within appropriate timelines.

* Drive focused and proactive problem management to reduce the volume of unresolved underlying problems, identifying root causes via targeted analysis.

* Create and maintain support documentation and procedures and ensure that they are adhered to.

* Provide input and support for Disaster Recovery plans. Assist in the creation of robust IT Service Continuity procedures and documentation in-line with corporate standards.

* Ensure that adequate and robust security measures are implemented, and updated, in line with corporate Security Policy.

* Produce monthly Management Reports, including capacity reporting and planning. Ensure asset and configuration information is maintained in line with standards and guidelines.

* Provide leadership and guidance to staff, fostering an environment which encourages employee participation, teamwork, and communication.

* Conduct the performance management process, provide input for hiring and disciplinary actions, and identify training and development needs. Promotion of team working and management of sensitive issues and information appropriately.

* Provide exceptional service to all business customers. Maintain good relationships within the team and in the wider business.

* Ensure that all software is maintenance and up to date from a patching vulnerability point of view.

In order to be successful for this role you will need to be able to demonstrate the following experience:

* Proven background working as an Infrastructure Manager

* Hands on technical experience and knowledge across a range of infrastructure technologies including Cloud technologies such as AWS or Azure, Windows Servers, Networks and Citrix.

* Previous experience in line managing teams of infrastructure engineers

* Excellent stakeholder management skills

This is a fantastic opportunity to join a market leading company who are investing and growing year on year.

To apply for this role please send in your CV and you will be contacted with further details
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  • Job Reference: 619965364-2
  • Date Posted: 9 June 2022
  • Recruiter: Logic
  • Location: Merton, London
  • Salary: £70,000 to £80,000
  • Bonus/Benefits: Plus Bonus, Pension etc
  • Sector: I.T. & Communications
  • Job Type: Permanent