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Housing Officer

Location
London
Job Type
Permanent
Posted
11 May 2024

Our client is looking a dedicated Housing Officer play a vital role in enhancing the living experiences residents in the area of Brent/Harrow

  • Host regular community events or forums to encourage open communication and address concerns directly.
  • Act as a strong advocate for residents, ensuring their concerns are effectively communicated and resolved.
  • Implement performance improvement initiatives in collaboration with internal teams and external contractors.
  • Resolve disputes or complaints raised by residents, ensuring written communication reflects NHG positively.
  • Conduct thorough investigations, providing transparent and well-documented resolutions e.g. ASB cases.
  • Foster an environment of collaboration across teams, encouraging the sharing of insights and best practices.
  • Collaborate with building or property managers to enhance the resident experience.
  • Set and manage service charges, ensuring fairness and transparency

Please contact Claudia for any additional queries .

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Details

  • Job Reference: 1321788882-2
  • Date Posted: 11 May 2024
  • Recruiter: Yvonne Lewis Group
  • Location: London
  • Salary: On Application
  • Sector: Real Estate & Property
  • Job Type: Permanent