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Facilities Assistant / Receptionist

Coventry, Warwickshire
Job Type
9 Jun 2022
Orbit is a fantastic business and one that's really going places.

Orbit was formed in 1967 with the aim of providing good-quality housing for people who would otherwise not be able to afford to buy their own home.

Over 50 years later, we're one of the leading housing providers in the UK. Our services have diversified, our housing portfolio has expanded, and our reputation as an innovator within our sector has grown. But one thing that has never changed. Our belief in people and what they can achieve.

Your role at Orbit.

In this role of Facilities Assistant you will be providing a professional reception service for all staff and visitors. You will be required to provide a range of facilities services including post room operations, stock control, office security systems, reporting repairs, monitoring cleaning standards and maintaining office equipment.

Your key responsibilities will be to:

Meet and greet visitors coming in to the office

Monitor CCTV systems and report and incidents

Control car park booking and general car park arrangements

Receive facilities requests via telephone and email

Carry out post room duties including sorting and franking post

Monitor cleaning standards and arrange specialist cleaning or spraying

Ensure dishwashers are emptied and crockery put away on a daily basis

Ensure kitchens and meeting rooms are stocked

Ensure coffee machine is replenished and kitchen areas kept clean and tidy

Ensure business areas are clean and tidy

Ensure printers and copiers are maintained at all times

Replenish stationery stocks in business areas

Receive and deliver parcels around the building

Provide admin support when required, including production of identity cards

Support the Senior FO to ensure offices are fully health and safety complaint

Provide absence cover at other local offices

Act as an out of hours key holder in the event of a building incident

What will help you make a difference.

To be successful in this role of Facilities Assistant you will need to have excellent customer service skills with strong communication skills both in person, over the phone and on email. You will also need to be able to work under pressure and have a hands-on proactive approach to work.

We know that an inclusive environment makes us more accessible and ensures we attract, engage, promote and retain great people. We welcome applications from all individuals regardless of background, age, gender/gender identity, sexual orientation, ethnicity/nationality, religious belief, faith or disability. As part of our Armed Forces Covenant commitment, we welcome ex-services professionals to consider career opportunities at Orbit.

Why Orbit?

Rewarding your contribution.

We understand that everyone has different needs when it comes to benefits. That's why we have created an attractive benefits package with the option to select and purchase flexible benefits to suit your individual circumstances.

Some of our core benefits include:

Group bonus potential up to 15% of salary

27 days annual leave plus bank holidays and the "Orbit day"

Private medical insurance

Excellent contributory pension scheme

Life assurance

A great pick and mix of flexible benefits including the option to buy and sell holiday and much more

Our culture and purpose.

We know that great people are central to achieving our ambitions and as such we want everyone to have a voice and make a positive difference. We are proud to be a Sunday Times 100 Best Companies to work for, this demonstrates we place people at the heart of everything we do. We continue to create a culture that celebrates diversity and an environment where everyone feels able to contribute towards achieving together.

We support our colleagues to be at their best through our wellbeing programme , our corporate learning programme, opportunities for professional development, our innovative approaches to making the world and our homes a greener place and our leading reward and recognition package. Because of this our people tell us Orbit is a great place to work for.

At Orbit, our people are enthusiastic and passionate about making a real difference to our customers and communities. We are one team where everyone is connected and encouraged to have the freedom to think differently.

Each year we build many new affordable homes and manage a total portfolio of around 45,000 properties. Over 100,000 people live in an Orbit home and our innovative approach empowers every one of them to grow and thrive. We are commercially driven. The more profit we make, the more we invest into the communities that we work for, improving services and playing a key role in driving UK housing growth.

Work for Orbit. Believe in people.

We have so much more that we'd like to share with you so please submit your CV demonstrating the value you could bring to Orbit.

We put the safeguarding of our customers, colleagues and contractors at the heart of everything we do and as such, certain roles will be subject to a DBS check
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  • Job Reference: 619965636-2
  • Date Posted: 9 June 2022
  • Recruiter: Orbit Group
    Orbit Group
  • Location: Coventry, Warwickshire
  • Salary: £20,000
  • Bonus/Benefits: group incentive bonus to 15%, 27 days holiday
  • Sector: Real Estate & Property
  • Job Type: Permanent