Apply for this job now

Customer Claims Advisor

Location
Derbyshire
Salary
£11.10 Per Hour
Job Type
Permanent
Posted
2 Sep 2022
Looking to work for one of the Top 10 Companies.Working at East Midlands Airport, as a Customer Claims Advisor.Job Spec:Working closely with a variety of departments in seeking to resolve claims with a view to minimising losses whilst maximising customer retention.Key Activities :
  • Proactively communicating with customers and colleagues to advise of the ongoing status of each claim
  • Liaise with relevant depts n order to manage claims and agree business improvement actions
  • Provide Customer service agents and other colleagues with support and advice in settling customer issues
  • Record and investigate claims for compensation
  • Respond to all written and telephone claims received in a timely manner and effective manner
  • Address objections from customers effectively and negotiate to achieve the best possible decision
Key Attributes:Customer Service ExperienceGood verbal and written skillsExcellent communication skillsGood attention to detailTeam PlayerAbility to work under pressure being customer focused at all times Interested please contact / or call
Apply for this job now

Details

  • Job Reference: 702713209-2
  • Date Posted: 2 September 2022
  • Recruiter: Pertemps Loughborough
    Pertemps Loughborough
  • Location: Derbyshire
  • Salary: £11.10 Per Hour
  • Sector: Banking & Financial Services
  • Job Type: Permanent