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Collections Officer Hybrid

Basingstoke, Hampshire
£26,000 to £30,000
Job Type
2 Sep 2022

Opportunity for someone within collections or credit control to take on a new and exciting opportunity.

Client Details

  • Service Provider
  • Growing company and finance team
  • Offices based in Basingstoke and across the UK
  • Flexible and hybrid working opportunity


  • Reviewing the company debtor list.
  • Contacting customers and informing them of their overdue bills.
  • Advising customers on their payment options and suggesting methods of payments.
  • Negotiating suitable payment plans.
  • Maintaining customer payment records.
  • Preparing customer financial statements for banks and the state credit department.
  • Writing final notice warnings to customers when payments are not being made.
  • Instituting legal action when customers fail to pay their debt.
  • Responding to customer queries.
  • Contacting lawyers and insurance agencies to facilitate payments.
Collections Officer Requirements:
  • Bachelor's degree in accounting, business management, or a similar field.
  • Previous experience working as a Collections Officer.
  • Excellent negotiating skills.
  • Good written and verbal communication skills.
  • Familiarity with state debt collection laws.
  • Knowledge of payment plans and accounting procedures.
  • Knowledge of office and accounting software.
  • Patience and resilience.


  • Customer facing collections experience
  • Great communication skills
  • Strong attention to detail
  • Team player
  • Desire to work in collections
  • Good at building and maintaining working relationships

Job Offer

  • Competitive salary
  • Hybrid working
  • Flexible hours
  • Opportunity to develop
  • 25 days annual leave
  • Pension contributions
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  • Job Reference: 702711966-2
  • Date Posted: 2 September 2022
  • Recruiter: Page Personnel Finance
    Page Personnel Finance
  • Location: Basingstoke, Hampshire
  • Salary: £26,000 to £30,000
  • Sector: Accounting
  • Job Type: Permanent