Are you a dynamic, personable individual with expertise of creating memorable client experiences? We're seeking an outgoing and confident Client Experience Host for a leading client of ours.
This is an amazing opportunity to be the face of an industry recognised company, providing exceptional service to their esteemed guests. Your role will involve greeting visitors, managing inquiries, and ensuring each guest feels welcomed and valued.
This is a company that have been recognised for their leading internal training and development qualities, being incredibly innovative and forward thinking with their operations. If you have a willingness to learn new skills and develop with leading training opportunities, we invite you to apply for this fantastic opportunity!
Location: Birmingham City Centre
Salary: £24,000 - £26,000
Hours: Monday to Friday, 8am - 5pm
Full time, permanent opportunity
The role:
- Warmly greet and welcome tenants and clients upon arrival
- Manage guest inquiries via phone, email, and in-person.
- Coordinate guest reservations and appointments.
- Maintain a tidy and welcoming reception area.
- Provide information about company services and amenities.
- Assist with administrative tasks as needed.
- Anticipate guest needs and provide personalized assistance.
The ideal candidate:
- Excellent communication skills
- Experience of working in a front facing environment
- Personable and approachable
- High level of initiative
- Strong organisational skills
- Problem solving ability
- A team player who can adapt well to change
- Passion for delivering excellence
