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Catering Manager

Newquay, Cornwall
Job Type
9 Jun 2022
About us:

Wild Planet Trust is a registered education, scientific and conservation charity established in 1957 and based in Devon, UK. We own two zoos in south west England, plus two local nature reserves and a National Nature Reserve. We support conservation in the United Kingdom and overseas using funds generated by the people who visit the zoos and the expertise and dedication of our staff.

Newquay Zoo first opened its doors as a council run seasonal attraction in the 1950s, relocating it to its current site and now permanent home in 1969. Over 50 years later, our site, and work, has grown considerably and we are now one of Cornwall's most popular tourist attractions and a leading conservation and education centre. There are over 120 species of animal that call Newquay Zoo home.

We have an exciting opportunity for a Catering Manager to join our Catering team on a Permanent contract. This is a full time role working 37.5 hours over 5 days, working hours will vary over a 7 day rota, including weekends and bank holidays. The salary for this position is £29,172.00 per annum.

What will this role involve?

You will be responsible for the operational running of the Catering outlets, providing an efficient, reliable, visitor orientated and profitable service to all visitors. The role involves creating a culture of excellence within the team and products provided, ensuring compliance with Food Hygiene, Food Safety and Allergens. You will also have responsibility for all staffing matters within the team, making sure that all health and safety legislation is upheld. Working proactively throughout the Visitor Services department, collaborating and sharing ideas. You will also collaborate with the Head of Visitor Services in developing short and medium term plans, actively seeking to continuously improve on products, service and profitability.

What skills and experience are required?

The ideal candidate will have a minimum relevant NVQ3 or equivalent (e.g. management or customer care) as well as a level 3 Food Safety certificate. 5 years working at a high level within a Catering business would be beneficial. It is essential you have experience in HACCP management and are current with all Food Hygiene, Food Safety and Health and Safety Legislation.

Benefits of joining our team include:

28 days paid holiday pro-rata (inclusive of Bank Holidays) rising to 33 days' pro-rata after 5 years

Company sick pay

Branded uniform provided (as required)

Relevant internal and external training provided

Free entry to our zoos for staff and immediate family

Complimentary tickets

Discounts in our Catering and Retail outlets (as applicable)

Free staff parking

Employee Assistance Programme

Access to Headspace Premium App

We are committed to equality of opportunity for all staff and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships
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  • Job Reference: 619964973-2
  • Date Posted: 9 June 2022
  • Recruiter: Newquay Zoo
    Newquay Zoo
  • Location: Newquay, Cornwall
  • Salary: £29,172
  • Bonus/Benefits: Free entry in to our Zoos and discounts in ca
  • Sector: Hospitality & Tourism
  • Job Type: Permanent